Tuesday catch-up, the missed Monday reset done a day late. The story flipped again: last week the problem was converting production to cash, and that gap mostly closed, collections are $117,890 against $124,267 produced, 94.9%. The new problem is the schedule. July's pace fell from about $163K to about $143K because the closing week is nearly empty, Monday produced $3.3K and today holds about $3.7K. Fill chairs first: run a dormant-patient reactivation blitz today (18-month lapsed list, one named owner, 48-hour follow-up rule) and work a short-notice fill list. Underneath it, the structural leak is unchanged and expensive: 18.2% of $578K presented fees accepted this month, each point is about $5.8K a month. The case-presentation huddle with same-day financing is still the highest-value 20 minutes in the building.
What changed since last run
Evening run, Wednesday Aug 5, about 6:11pm. Quiet night, one real change. Yesterday's Aug 4 daily dashboard posted after last night's 6:15pm run, so the August MTD row now carries two working days instead of one. Net production is $16,257, collections $8,002 at 49.2%, 10 new patients, case acceptance 21.1% on fees and 70.6% on patients, reappointment 80.6%. With only Aug 3 and Aug 4 in the book and Aug 1-2 a weekend, the pace math (about $126K production, $62K collections) is still noise; wait for the back half of the week before reading it. Everything else is flat: today's 5:25am run again did not fire, the third straight skipped morning, and no new Divergent weekly has filed, so AR holds the Aug 1 read of $204,273 with over-90 at $88,267, 43.2% of the book, and the next aging lands this weekend. QuickBooks July and August remain unposted (posting lag, Divergent holds the cash), so June stays the latest closed books: overhead 62.9%, net income $18,578, owner pay about $25,532, with the $8,630 Suspense line still to reclass. Balance sheet steady: cash $79,266 with $50,000 walled for taxes, Chase 0871 $59,353, total debt about $823K, ex-practice about $73K. My read: nothing needs your hands on the money tonight. The whole job this week is the schedule, fill chairs and convert same day, keep a named owner on the over-90 AR, and attach financing to every plan over $1,500. Note: the weekly Game Plan rewrite normally runs Monday morning and has now been skipped three Mondays straight, so the coach note and Top 5 below are stale (they still read on July's closing-week problem, now moot) and I left them untouched per protocol; they rebuild on the next Monday morning run.
Top 5 focus areas
Fill the empty closing week pace $143K vs $160K goal
New top priority. Monday produced $3.3K and today holds about $3.7K, so July's pace has slipped below goal for the first time this month. Run the dormant-patient reactivation blitz from today's brief (18-month lapsed list, one named owner, 48-hour follow-up rule), work a short-notice fill list against every cancellation, and confirm the rest of the week today. This also builds the production trend a lender wants to see for office two.
About $17K of production between the current pace and the $160K goal
Rebuild case acceptance 18.2% fees on $578K presented
Carried over. Patient acceptance recovered to 70.1% from June's 60.2%, but fee acceptance is stuck at 18.2% against a trailing average near 24%. This is the treatment-presentation conversation, not marketing: present same day, attach financing to every plan over $1,500, and run the case-presentation huddle this week.
Each point on $578K presented is about $5.8K a month; back to 24% is about $34K a month
Keep working the over-90 AR $87,536 of $217,724
Carried over, and the pressure keeps working: five straight improving reads, $113,456 (Jun 19) to $99,913 (Jul 4) to $94,719 (Jul 11) to $92,216 (Jul 18) to $87,536 (Jul 25), now 40.2% of total AR. Keep the named person on it, refile or appeal stale insurance claims, and keep the same-day collection habits that closed the conversion gap.
Collecting 25% of the over-90 is about $22,000 of cash
Cut the broken appointment rate 27.5% last read
Carried over: 19 of 69 appointments broke the week of Jul 13, 27.5%, better than June's 32.7% but still roughly triple a healthy rate, and it feeds directly into weeks like this one. Tighten confirmations, enforce the cancellation policy, and pilot an AI voice agent that answers missed calls and auto-fills cancellations before office two.
Pulling 27.5% toward 20% is tens of thousands of production a month
Attack the Chase 0871 card and IRS balance $59,353, up about $3K
Carried over with a flag: the card grew about $3K since the last read while $50,000 sits idle in the Taxes account and the $15,000 IRS balance keeps accruing penalties. Pay the IRS now, set a fixed monthly principal payment on the card, and stop new spend on it. SBA and Chase 8837 are effectively paid off.
About $14K a year in card interest plus IRS penalties
I am your AI advisor, not a substitute for your filed-return CPA or attorney. Confirm anything binding, distributions versus basis, tax reserves, and staffing or expense changes, before you act.
